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Privacy Policy


This is the Privacy Policy of ASMY TECH, LLC, a company registered under the laws of the United States, with its registered address at 3433 W Orange Ave APT 19, Anaheim, CA 92804 USA (hereinafter referred to as "ASMY TECH, LLC," "WE," "OUR," or the "COMPANY").

This Policy describes how we collect and use information about you ("User" or "you"), including personal data, whether you access our games through a web browser, social networking sites (such as Facebook), platform applications (such as Apple's App Store or Google Play), or through our website (such as https://www.asmytechteams.com).

If you have any questions about this Policy, please contact ASMY TECH, LLC by email at [email protected].

Summary

When you play our games, we collect and store certain personal data about you and use it for various purposes in accordance with this Policy. Most of this data is necessary for us to provide the games and allow you to enjoy them.

However, in some cases, we may request additional personal data from you or use personal data for purposes unrelated to the games. In such cases, you are not obligated to provide this personal data and have the right to opt out (where such data is also used for other purposes). For example, we may request your email address to help you recover a lost password. Since playing our games does not require an email address, you do not have to provide it if you are unwilling to do so. Unless we clearly inform you in advance and provide an opt-out option, or obtain your consent (as applicable), we will never use that email address for other purposes.

You have the right to object to our use of your personal data, as well as other rights to know about and influence how we use your personal data. These rights include:

You may request access to your personal information from us;

You may request that we correct any inaccurate information about you;

You may request that we delete the personal data we hold about you;

If you have concerns about how we process your personal data, you may lodge a complaint with a supervisory authority.

Please note that ASMY TECH, LLC cannot know whether you have deleted the game from your device. Therefore, even if you delete the game, we will continue to retain your personal data.

Examples of personal data collected by ASMY TECH, LLC during game use include:

If you discover any chat messages that violate the rules, please report them to us. We reserve the right to delete any chat messages deemed to violate these rules, potentially defamatory, illegal, or inappropriate.

Your personal data will be transferred to companies outside the EU to which we have outsourced services. The relevant countries may not provide a level of personal data protection comparable to that of your country.

The following is a more detailed description of how we use personal data.

Who Does This Policy Apply To?

It applies to all individuals who use the games or otherwise contact us, for example, by email, telephone, or through our website (such as https://www.asmytechteams.com).

Scope of This Policy

This Policy applies to ASMY TECH, LLC's processing of personal data. The term "personal data" means any information that, alone or in combination with other information, can identify a natural person, as well as other data recognized as personal data under applicable laws (including the General Data Protection Regulation (GDPR)).

What Is the Legal Basis for Processing Your Personal Data?

ASMY TECH, LLC uses personal data only when there is a legal basis for doing so. ASMY TECH, LLC's legal bases are as follows:

Legitimate Interests: Certain uses of personal data by ASMY TECH, LLC are based on its own legitimate interests. For example, we rely on this legal basis to improve the games, display personalized advertising, and prevent fraud and other illegal activities. ASMY TECH, LLC relies on this basis provided that these legitimate interests do not override the interests, fundamental rights, or freedoms of users, and users have the right to object to the relevant use. You may contact us at any time to learn how we determine that the use of personal data based on legitimate interests does not override your interests.

Legal Obligations: When we must process personal data to comply with legal requirements, we rely on this principle, covering all obligations applicable to ASMY TECH, LLC, such as storing financial information for bookkeeping and financial reporting.

Consent: When we seek your consent for certain types of data processing, and you have provided consent, we will use your personal data for the purposes you consented to. For example, if we request your email address for purposes requiring consent. You may withdraw your consent at any time, after which we will stop future use of personal data based on that consent.

What Are Your Rights?

Right to Object — You have the right to object, based on your particular situation, to our processing of your personal data based on legitimate interests. If you object and the processing is indeed based on legitimate interests, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds that override your privacy interests.

You may also object at any time to our sending you direct marketing communications or using your personal data for direct marketing-related profiling, and we will stop such use.

Right to Restrict — You may request that we restrict our use of certain personal data, for example, if the personal data is inaccurate, or if you believe ASMY TECH, LLC no longer needs to use this data for the purposes described in this Policy, or you object to our use based on legitimate interests.

Right of Access and Correction — Upon your request, we will provide more detailed information about how your personal data is used. You have the right to receive information including: the personal information processed by ASMY TECH, LLC, where we collected it, the purposes of its use, and which third parties we have provided it to. ASMY TECH, LLC may charge a reasonable administrative fee for repeated requests. ASMY TECH, LLC may also refuse to comply with manifestly unfounded or excessively burdensome requests, particularly due to their repetitive nature. We may also ask you to specify which information you wish to access.

You also have the right to request correction of any inaccurate or incomplete personal information at any time.

Advertising

Some of our games display advertisements, such as banners, full-screen ads, or short video ads. In most games, you can block ads through in-app purchases. In addition, watching short video ads sometimes rewards you, such as extra lives.

How Long Is Personal Data Retained?

ASMY TECH, LLC stores and uses your personal data while you have an account and continues to use your personal information to achieve the purposes described herein. This means we apply different retention periods to different categories of data. For example, as long as you play our games, we use your contact and login information, game history, and device-related data, and retain this information until it is needed to provide you with an account for participating in future games. We also retain payment information to fulfill legal obligations, such as bookkeeping and financial reporting. You may contact us at any time to learn about the retention periods for different categories of personal data we hold.

To Which Countries Will Personal Data Be Transferred?

Your personal data will be transferred to companies in other countries to which we have outsourced services, both within and outside the EU, in order to provide you with the games and allow you to enjoy the gaming experience. Relevant countries outside the EU may not provide a level of personal data protection comparable to that of your country. In such cases, ASMY TECH, LLC will ensure that recipients provide adequate protection for personal data in these countries. Adequate protection typically means imposing contractual obligations on recipients based on the Standard Contractual Clauses approved by the European Commission, ensuring they maintain a level of privacy and data security equivalent to that of ASMY TECH, LLC.

Children

You must meet a certain minimum age to play our games or use our services. The minimum age varies by country. Please see the minimum age for your country below. To the best of our knowledge, we do not collect information, request personal data, or target personalized advertising to users below the minimum ages listed below. If you believe we may hold information about a user below the minimum age, please contact us.

Minimum Age:

16 years: France, Germany, Hungary, Lithuania, Luxembourg, the Netherlands, Slovakia

15 years: Finland

14 years: Austria

13 years: Other countries

What Should You Do If You Have a Complaint?

If you are dissatisfied with how we use your personal data, or wish to obtain more information, please first contact us through the contact details below or the contact function in the game. In addition, you may lodge a complaint with the relevant public supervisory authority regarding our processing of your personal data, particularly in the country where you reside, work, or where the alleged infringement occurred.

Contact Information

If you wish to comment on this Policy, or have any questions for ASMY TECH, LLC regarding your personal information or matters mentioned in this Policy, you may send an email to [email protected] or write to: 3433 W Orange Ave APT 19, Anaheim, CA 92804 US.

Updates

ASMY TECH, LLC may modify this personal data policy at any time. If ASMY TECH, LLC wishes to use personal data for purposes other than those for which it was collected, any such changes will be notified to data subjects in a prominent manner (for example, the notice may be posted on ASMY TECH, LLC's official website or via an in-game pop-up).

Personal Data We Collect

Depending on how you use our games and services, we may collect the following categories of personal information:

Crash Logs — We collect application crash log data, such as the number of app crashes, stack traces, memory status, thread information, crash rate statistics, and high-frequency crash scenarios.

Diagnostic Information — We collect performance metrics related to user experience (such as smoothness, responsiveness, and resource consumption), for example, battery life, loading time, latency, frame rate, or technical diagnostic information.

Other App Performance Data — We collect macro-level data such as long-term trends and user behavior correlations (e.g., daily crash rate changes, weekly lag counts), which may be correlated with multi-dimensional data such as user behavior, device characteristics, and system environment.